Category: The world @work

Slade Group logo
Discover the HR gold in Google’s mountains of data

Google, through its unrelenting drive for innovation and improvement in every corner of its business is also pouncing...

Has digitisation killed customer service?

I recently telephoned my bank with a query. Well let’s be clear, an automated customer self-service machine. I ...

Change, taxes and death – life’s certainties

My high school year book proudly declares “We survived change!” Interstate, international, countless loca...

Just saying…

Who doesn’t, even the most modest and unassuming, once in a while enjoy a small moment of self-congratulatory g...

Trust: Build it and they will thrive.

Turnover is expensive. Conservatively estimated to be at least one and half times the annual salary attached to the r...

Excellence on repeat

Excellence is an art won by training and habituation… We are what we repeatedly do. Excellence, then, is not an...

Smart or simple?

Cash for hiring Over 50s. Do you have a point of view?  And importantly what are the facts?

We’...

I’ve just seen the future. Wire up your jaw.

#1 Jaw dropper
Google has just invested $250M in Uber. It’s not the number that’s ...