Head of People & Culture – Technology


JB 43931

  • Operational & Strategic position
  • Key Change Management
  • Eastern Suburbs - Malvern

The Client
Our client is a leading supplier of core banking solutions for the banking and consumer finance industry. The organisation is based in the inner eastern suburbs of Melbourne; and due to consistent growth are seeking to employ a Head of People and Culture.

The role
The Head of People and Culture is responsible for the development and implementation of effective people management frameworks, policies and procedures and programs and provides expert advice to the Executive and leadership team on strategic and operational people management across the business. This key role works across the entire organisation with a strong Generalist skillset and commercial focus and reports directly into the Chief Business Officer.

Key Responsibilities, duties and responsibilities of this key role include:

  • Day to day oversight of the entire human resource lifecycle from resourcing, onboarding, health and safety, performance, remuneration advice, employee relations, learning and development and separation. You are a “hands on” Manager and leader.  
  • Taking an active role in managing the recruitment and selection process through an internal recruitment model to sourcing and advise best practice recruitment techniques to hiring managers. 
  • Develop and ensure successful implementation of human resource policies, procedures, and processes ensuring that they are legislatively compliant and reflective of current best practice. For example: employment standards and current legislation.  
  • Lead implementation of the performance management system across the business. 
  • Ensure that all training and professional development is strategically linked to company needs and aligned to performance reviews and business planning processes.  
  • Lead competitive market research to establish appropriate pay practices and ranges that help recruit and retain key employees. 
  • Coach managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. 
  •  Partner with management to communicate people policies, procedures and programs  
  • Ensure staff perform their work in an efficient and productive manner. Monitor and improve team performance; providing leadership, coaching and performance management.  
  • Assess and review individual and team performance, development plans, skills and capabilities. Conduct performance and salary reviews while pro-actively managing absenteeism, annual leave balances and performance issues in line with People and Culture guidelines. 
  • Provide timely recommendations to the Chief Business Officer to address staff related items including but not limited to training, recruitment and retention.  
  • Ensure that a co-operative and collaborative culture is maintained with other internal teams.  
  • Present recommendations and prepare business cases to the Chief Business Officer and Chief Executive Officer on new people initiatives.  
  • Liaise and work with Managers to ensure that their people needs and agenda in line with company goals and objectives are achieved.


The Culture:

The key values of the organisation are Passion, Integrity & Dedication; and the employment tenure amongst staff is far above the industry average. Further, the company operates a Directors discretionary annual bonus program to its eligible employees. The stated vision is to be the premier provider of innovative software solutions and professional services unrivalled within the finance industry.

You present with:


  • A recognised tertiary qualification, or Master’s degree in Human Resources or a related discipline.  
  • Ten (10) years plus experience in a senior Human Resource management role in a small to medium company. 
  • Exposure to technology and/or privately owned business would be very advantageous.  
  • Ability to architect strategy but equally comfortable being hands on and get into the detail. 
  • A strong background and experience in talent acquisition. Comfortable managing an internal recruitment model.  
  • Experience in working across the entire employment lifecycle with a strong Generalist skillset and commercially focused.  
  • Up to date Australian employment law knowledge including experience of working with awards and employee relations matters. Exposure to Malaysian and USA employment laws and practices would be advantageous.  
  • Demonstrated capability to serve as a knowledgeable resource and advisor to Executive and leadership group.  
  • Action oriented, hands on and results focused.  
  • Demonstrated research, analysis, problem solving and project management experience  
  • Strong conceptual, strategic thinking and analytical skills with the ability to meet deadlines and work with changing priorities.  
  • Understanding of HRIS and IT systems and processes.


Applications Close Friday November 19th
To apply formally please hit the APPLY button, sending in a current CV to Laurie Serafini at Slade Group. For a confidential, private conversation, Laurie Serafini can be reached on (03) 9285 5838.