Tough nut or fair, but firm?

I’m often accused of being a ‘tough nut’. I think I’m firm but fair. I’m frustrated by underperformers, people missing targets and sloppy work practices. Sometimes I feel I’m painted as some sort of ogre, and now finally, I know...

Have we lost the value of knowledge?

I recently went to a ‘Clever Happenings’ talk. These are fascinating talks organised by Dr Jason Fox and sponsored by The Centre for Workplace Leadership, with different speakers every month. The presenter on this occasion was talking about brand and sales. At one...